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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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joe sevigny

March 24, 2025

5  out of  5
rating by joe sevigny
"Miko was a real help . I appreciate it."
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Melissa Epstein

February 21, 2025

5  out of  5
rating by Melissa Epstein
"I’ve used this office and Christine for over 19 years and they have never let me down, smooth easy communication and Miko and Rosa have always been so pleasant and efficient to work with. Best discounts and bundle price hands down."
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Lisa Neithamer

February 19, 2025

5  out of  5
rating by Lisa Neithamer
"Miko is amazing... professional, whatever he promises, happens. He returns calls, makes adjustments and gives different options as to your needs. Everyone at this agency, including Rosa, goes above and beyond always ⭐️..."
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H Smith

January 15, 2025

5  out of  5
rating by H Smith
"Miko is always friendly and professional when I call. He’s patient with my questions and answers them to my satisfaction. He is a definite asset to the company."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joe M

December 17, 2024

5  out of  5
rating by Joe M
"The only reason why I'm giving this a good review is because this company has a great agent, her name is Tesiny and she's the most helpful and patient representative that I have encountered in a while, I know everyone's premiums keep going up due to the economy even though these companies are making crazy profits. Tesiny explained my policies and broke down every option for someone like me that doesn't understand much about insurance, this agency is lucky to have her."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jean Olsen

November 20, 2024

5  out of  5
rating by Jean Olsen
"Each and every person I spoke with was professional, kind, personable, respectful, and friendly. You can’t ask for any more than that. Jean Olsen"
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Alyssa P

October 4, 2024

5  out of  5
rating by Alyssa P
"I recently moved here and had State Farm from another state. My transition over to CT insurance was not exactly the smoothest as there was incorrect information on my consumer report (Keep an eye on that, people! It can cause a lot of problems!) I am so grateful for Jaimie and the team at this office for their willingness to work with me and help me get down to the bottom of it. Jaimie was extremely nice and offered all sorts of suggestions to help me build the best policy that fits my needs and my budget. Overall, I'm extremely happy I stuck with State Farm."
We responded:
"Hi Alyssa, we are really glad you stayed with State Farm too! I will be sure to let Jaimie know how helpful she was. Thank you for your business. "
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Amanda T

September 26, 2024

2  out of  5
rating by Amanda T
"The were kinda rude... My credit card dint work one time, so autopay got turned off. I got a notification....two months late, I got a DMV fee because I didn't have insurance, The whole feeling felt weird and rude"
We responded:
"Hi Amanda, I am so sorry you did not have a positive experience. I will be sure to look into this further and get back to you on what happened. Thank you for letting us know."
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Carmen Martínez

August 15, 2024

1  out of  5
rating by Carmen Martínez
"Es pésimo nos dieron una cobertura q no era de nuestro vehículo y ahora tenemos q pagar al dmd por el vin Numbers del vehículo no era el mío y ustedes no quieren pagar esa multa"
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Celina K.

July 9, 2024

5  out of  5
rating by Celina K.
"Always there when you need them!"
We responded:
"Thank you for the review Celina! we appreciate your business and are always happy to assist with any of your insurance needs."
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Tanisha Horn

June 22, 2024

5  out of  5
rating by Tanisha Horn
"I’m pleased with becoming a member of State Farm Insurance. It was a pleasure working with Tesiny at State Farm Insurance, She was very pleasant, helpful, and informative. She made my experience comfortable and hassle free. Thank you State Farm Insurance for making my experience a great one and helping me to get my Insurance started. Look forward to working with you for my insurance needs."
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Noah Brunelle

June 21, 2024

1  out of  5
rating by Noah Brunelle
"Quoted me 610 dollars a month for a 95 jeep Cherokee that I paid 600 dollars for. AFTER telling me I would pay no more than 180 a month. After calling to confirm this insurance plan I was told there's a high chance they cannot insure my vehicle because there was a breach in insurance. The previous owner had insurance, and I'm trying to register it so where is my breach. After getting past that the lady over the phone explained it would be more than triple the original coverage and that her hands were tied. Thank you for explaining yourself, and in the words of the operator for this location. "We are not in a place to be competitive" I recommend you take yourself elsewhere. I got screwed and they wouldn't budge an inch. Thank you for the very last second change in insurance pricing and thank you for allowing me the experience to not come back, and to share with customers. and I quote, "we are not in a place to be competitive". Let them take your money🥶"
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Diana Smith

June 6, 2024

5  out of  5
rating by Diana Smith
"Stephanie made the process of adding a vehicle to my account easy. Very personable. The whole transaction was quick and efficient."
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Jaime Mckeage

June 1, 2024

5  out of  5
rating by Jaime Mckeage
"I highly recommend going through state farm in New london. Great customer services. They take great care of there customers. So happy I switched from progressive to state farm. They will accommodate all your insurance needs"
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Subscribed Mail

February 26, 2024

5  out of  5
rating by Subscribed Mail
"Always returns my calls with in a day."
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James Kirchmyer

February 14, 2024

5  out of  5
rating by James Kirchmyer
"As usual, Miko provided clear information and quick results in a warm, friendly and efficient manner. He is a credit to the State Farm brand!"
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Janine Parisi

February 6, 2024

5  out of  5
rating by Janine Parisi
"Always helpful and courteous on the phone."
We responded:
"Thank you Janine, we are always happy to help and appreciate the review!"
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cmcorroon

November 20, 2023

5  out of  5
rating by cmcorroon
"I needed insurance immediately for a vehicle this morning and Nikko was fantastic!"
We responded:
"Thank you! So glad we could help."
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John H

October 25, 2023

5  out of  5
rating by John H
"I had quite a few policy changes to get staightened out and Autumn provided stellar service. Many of the changes that were being made required quick turnaround which were always performed with a friendly response! Thanks again."
We responded:
"Thank you John, we really appreciate the feedback and are happy to hear you had a good experience."
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Ryan Van Lew

August 3, 2023

5  out of  5
rating by Ryan Van Lew
"Kat was able to help me, despite me not having the things I should have and not knowing the things I should have. Excellent service!"
We responded:
"Thanks Ryan, so glad we were able to help!"
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Barbara Crocker

July 26, 2023

1  out of  5
rating by Barbara Crocker
"Worst insurance agency I have ever dealt with. I’d give no stars if I could. This woman was happy to take my money, but refused to speak with me about the policy. I will be cancelling asap."
We responded:
"So sorry were unable to do more for you Barbara, I tried reaching out to discuss further and am happy to go over this with you by phone anytime. "
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Elliana

July 24, 2023

5  out of  5
rating by Elliana
"Miko Breski, Thank you very much for your efficient service beyond my expectation! This is my first wonderful experience from your State Farm."
We responded:
"Thank you for the kind words Elliana!"
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stephanie griffith

July 22, 2023

5  out of  5
rating by stephanie griffith
"I've been with state farm for a few years when I bought my car they Switch me to Liberty Mutual. And after the price is increasing way more than normal. I decided to switch back to State Farm. Anytime I have an issue They help me To their best ability"
We responded:
"We are excited to welcome you back Stephanie!"
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karen Gumpel

July 5, 2023

5  out of  5
rating by karen Gumpel
"I have always had the most excellent experience dealing with New London State Farm!"
We responded:
"Thank you Karen, we have enjoyed working with you!"
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kieran day

June 28, 2023

5  out of  5
rating by kieran day
"The entire office staff rallied to help us insure multiple vehicles while we were in another state. They went above and beyond, emailing data to multiple vendors. We wouldn’t have been able to finalize anything without them. Special call out to Twylah and Miko!"
We responded:
"Thanks Kieran, we really appreciate it!"