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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Alyssa Hirschfeld

June 2, 2023

5  out of  5 rating by Alyssa Hirschfeld
"Best insurance company ever"

John Breslin

May 24, 2023

5  out of  5 rating by John Breslin
"Always excellent service."

Willie Burrell

February 9, 2023

5  out of  5 rating by Willie Burrell
"Rosa excellent and very helpful and pleasant to communicate with attentive to situations. An asset to your company"

Nancy Hunter

February 6, 2023

5  out of  5 rating by Nancy Hunter
"I called and spoke with Miko regarding transfering my auto insurance due to the purchase of a new vehicle. As usual he was awesome! Extremely helpful. He took care of notifying the dealer with the binder and insurance cards. I appreciate that everyone is always so pleasant and helpful! Couldn't ask for a better insurance agent!"

tito colon

February 3, 2023

5  out of  5 rating by tito colon
"(Translated by Google) Good service and very friendly! And they speak Spanish I recommend it, this insurance is very good (Original) Buen servicio y muy amable! Y hablan español lo reccomiendo este seguro muy bueno"

Samuel Andramuño

February 3, 2023

5  out of  5 rating by Samuel Andramuño
"(Translated by Google) Excellent, good Agency of trust and satisfaction, recommended... (Original) Excelente,buena Agencia de confianza y satisfacción,recomendado..."

Jonathan Woodman

December 23, 2022

5  out of  5 rating by Jonathan Woodman
"Quick, easy process to switch my cars to State Farm."

Nigel Mills

December 13, 2022

5  out of  5 rating by Nigel Mills
"Process was simple with great explanations. I left a voicemail right before they closed on Friday and they returned my call immediately and had no problem staying after closing for me. Everyone in the office is warm and friendly. I'm glad they were the ones to help me out!"

Mischel Moranville

October 11, 2022

5  out of  5 rating by Mischel Moranville
"We decided to go with State Farm after seeing glowing reviews for Christine Wagner online — and the reviews were spot on! The office representatives we spoke with, Rosa and Miko, are so kind, patient, and professional. They were incredibly helpful in answering all our questions and helping us find the protection we needed for our home and cars. I can’t say enough about how smooth and easy this office made our moving transition. I recommend them one hundred percent!"

Julia greenblott

September 30, 2022

5  out of  5 rating by Julia greenblott
"All departments were very pleasant, efficient, did their best to explain and guide me through my claims process making a traumatic experience a bit better. Both claims, and Christine Wagner team, particularly, only because they are who I dealt with mostly, Ann and Nico . They gave me good advice and guidance. Plus , rates are lower than any other insurance quote I’ve gotten. Will recommend State Farm. Thanks for all your help!"

Angelo Colonis

September 23, 2022

5  out of  5 rating by Angelo Colonis

Apolinar Aguilar

September 1, 2022

5  out of  5 rating by Apolinar Aguilar
"I am very happy"

Lia Greenleaf

July 28, 2022

5  out of  5 rating by Lia Greenleaf
"Christine Wagner’s State Farm meets our family’s insurance needs with customized support. They are very easily reached and knowledgeable about any questions we have. Their staff is friendly and committed to their customers. We are so pleased we switched to their office!"

Jennifer Yu

July 19, 2022

5  out of  5 rating by Jennifer Yu
"My family and I have been with state farm since we can remember. I can’t say in words how helpful everyone in the Waterford office has been. I can get insurance anywhere, but the feeling of truly getting helped with kindness and patience, that’s something else entirely. They have responded right away, even staying late on a Friday to help me! And they are friendly and pleasant in doing so. I would recommend the Waterford State Farm office to anyone I know:) thank you all so much!"

Barry Pinkowitz

May 27, 2022

5  out of  5 rating by Barry Pinkowitz
"The right help at the right time"

Seth Brown

May 2, 2022

5  out of  5 rating by Seth Brown
"I have to say being in the automotive industry I speak to a lot of agents. Rosa by far in my 25 years is the most pleasant. She took my call right away. Emailed when she said she would and was so nice to speak with on the phone. Rosa keep up the great work. The world needs more Rosa's in it."

Judy Terpstra

December 8, 2021

5  out of  5 rating by Judy Terpstra
"I have been with this State Farm office for about 16 years. They are always professional and courteous. When I have questions they they find clear and reasonable answers too. I’ve had no problems with coverage, reimbursement, issues with accidents, adding new drivers, etc. I love the options for payment plans and that the staff has been consistent for years. When you call it doesn’t feel like a big company call center, they are able to answer your issues or get right back to you with the answer. Highly recommend."

Tricia Cunningham

November 13, 2021

5  out of  5 rating by Tricia Cunningham
"Great service, every time! Been working with State Farm for years. If you need a quote, ask for Twylah."

Dawn Donovan

September 24, 2021

5  out of  5 rating by Dawn Donovan
"Miko alone is a reason for me to continue with this company. He is exceptional at his job. I'm finding fair pricing at this company and people that are willing to help. They are accessible and prompt. The coverage is better than most for the money"

Jacob McKinstry

September 16, 2021

5  out of  5 rating by Jacob McKinstry
"Niko is a great employee of this division. He is not pressuring about new policies or quotes yet makes them known. His customer service is not is exquisite. When I call to make my payments I am very glad to hear his voice and I know that my simple transaction call will be nothing less than professional."


May 1, 2021

5  out of  5 rating by VM
"They are excellent . They are willing to work with you in any situation."

Billy Brown

February 13, 2021

5  out of  5 rating by Billy Brown
"Always there when I need them."

Leane Clark

January 19, 2021

5  out of  5 rating by Leane Clark
"Christine Wagner in New London is the best. Best at communication. Best at explaining what I may not understand and keeping me informed of what is important as far as our insurance and investment needs. She has been extrememely helpful numerous times when anything arises that her timely answers are required. I trust her judgement and she consistantly explains things in a way that someone who may be uninformed about the insurance industry can understand. We wanted a local agent and are extremely satisfied that we made the choice to go with Christine at the New London State Farm office. I recommend Christine and her qualified staff to anyone looking for a reliable and friendly relationship with their insurance agent."

Brad Roe

November 16, 2019

5  out of  5 rating by Brad Roe
"Wow! Thanks so much for your help! We’ve been happy with our insurance and with the people who’ve helped us here. Christine went above and beyond for us. When the car needed a jump (at the worst time—we were trying to take our newborn home from the hospital) she called emergency roadside assistance for us. Not only that, she immediately came to us herself to give us a jump before roadside assistance was even there."

Flynn Roberts

October 13, 2019

5  out of  5 rating by Flynn Roberts
"Amazing and friendly staff! Always willing to address any concerns or questions, and assist with whatever you need! Never had any issues and easily the best experience I've had with anything insurance related. They're patient and take the time to make sure you completely understand your options as well as any unfamiliar terminology."