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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ryan Van Lew

August 3, 2023

5  out of  5 rating by Ryan Van Lew
"Kat was able to help me, despite me not having the things I should have and not knowing the things I should have. Excellent service!"

Barbara Crocker

July 26, 2023

1  out of  5 rating by Barbara Crocker
"Worst insurance agency I have ever dealt with. I’d give no stars if I could. This woman was happy to take my money, but refused to speak with me about the policy. I will be cancelling asap."


July 24, 2023

5  out of  5 rating by Elliana
"Miko Breski, Thank you very much for your efficient service beyond my expectation! This is my first wonderful experience from your State Farm."

stephanie griffith

July 22, 2023

5  out of  5 rating by stephanie griffith
"I've been with state farm for a few years when I bought my car they Switch me to Liberty Mutual. And after the price is increasing way more than normal. I decided to switch back to State Farm. Anytime I have an issue They help me To their best ability"

karen Gumpel

July 5, 2023

5  out of  5 rating by karen Gumpel
"I have always had the most excellent experience dealing with New London State Farm!"

kieran day

June 28, 2023

5  out of  5 rating by kieran day
"The entire office staff rallied to help us insure multiple vehicles while we were in another state. They went above and beyond, emailing data to multiple vendors. We wouldn’t have been able to finalize anything without them. Special call out to Twylah and Miko!"

Dawn Michaud

June 13, 2023

5  out of  5 rating by Dawn Michaud
"Hello I spoke with one of your associates at the New London office in Connecticut. Her name was Autumn, she was knowledgeable of everything. She answered all my questions and even things I forgot ask. It was one of the most pleasant experiences I've had with an agency in a while. Saying that everyone in the New London office is super. Regards, Dawn Michaud"

Alyssa Hirschfeld

June 2, 2023

5  out of  5 rating by Alyssa Hirschfeld
"Best insurance company ever"

John Breslin

May 24, 2023

5  out of  5 rating by John Breslin
"Always excellent service."

Willie Burrell

February 9, 2023

5  out of  5 rating by Willie Burrell
"Rosa excellent and very helpful and pleasant to communicate with attentive to situations. An asset to your company"

Nancy Hunter

February 6, 2023

5  out of  5 rating by Nancy Hunter
"I called and spoke with Miko regarding transfering my auto insurance due to the purchase of a new vehicle. As usual he was awesome! Extremely helpful. He took care of notifying the dealer with the binder and insurance cards. I appreciate that everyone is always so pleasant and helpful! Couldn't ask for a better insurance agent!"

tito colon

February 3, 2023

5  out of  5 rating by tito colon
"(Translated by Google) Good service and very friendly! And they speak Spanish I recommend it, this insurance is very good (Original) Buen servicio y muy amable! Y hablan español lo reccomiendo este seguro muy bueno"

Samuel Andramuño

February 3, 2023

5  out of  5 rating by Samuel Andramuño
"(Translated by Google) Excellent, good agency of trust and satisfaction, recommended... (Original) Excelente,buena Agencia de confianza y satisfacción,recomendado..."

Jonathan Woodman

December 23, 2022

5  out of  5 rating by Jonathan Woodman
"Quick, easy process to switch my cars to State Farm."

Nigel Mills

December 13, 2022

5  out of  5 rating by Nigel Mills
"Process was simple with great explanations. I left a voicemail right before they closed on Friday and they returned my call immediately and had no problem staying after closing for me. Everyone in the office is warm and friendly. I'm glad they were the ones to help me out!"

Mischel Moranville

October 11, 2022

5  out of  5 rating by Mischel Moranville
"We decided to go with State Farm after seeing glowing reviews for Christine Wagner online — and the reviews were spot on! The office representatives we spoke with, Rosa and Miko, are so kind, patient, and professional. They were incredibly helpful in answering all our questions and helping us find the protection we needed for our home and cars. I can’t say enough about how smooth and easy this office made our moving transition. I recommend them one hundred percent!"

Julia greenblott

September 30, 2022

5  out of  5 rating by Julia greenblott
"All departments were very pleasant, efficient, did their best to explain and guide me through my claims process making a traumatic experience a bit better. Both claims, and Christine Wagner team, particularly, only because they are who I dealt with mostly, Ann and Nico . They gave me good advice and guidance. Plus , rates are lower than any other insurance quote I’ve gotten. Will recommend State Farm. Thanks for all your help!"

Angelo Colonis

September 23, 2022

5  out of  5 rating by Angelo Colonis

Apolinar Aguilar

September 1, 2022

5  out of  5 rating by Apolinar Aguilar
"I am very happy"

Lia Greenleaf

July 28, 2022

5  out of  5 rating by Lia Greenleaf
"Christine Wagner’s State Farm meets our family’s insurance needs with customized support. They are very easily reached and knowledgeable about any questions we have. Their staff is friendly and committed to their customers. We are so pleased we switched to their office!"

Jennifer Yu

July 19, 2022

5  out of  5 rating by Jennifer Yu
"My family and I have been with state farm since we can remember. I can’t say in words how helpful everyone in the Waterford office has been. I can get insurance anywhere, but the feeling of truly getting helped with kindness and patience, that’s something else entirely. They have responded right away, even staying late on a Friday to help me! And they are friendly and pleasant in doing so. I would recommend the Waterford State Farm office to anyone I know:) thank you all so much!"

Barry Pinkowitz

May 27, 2022

5  out of  5 rating by Barry Pinkowitz
"The right help at the right time"

Seth Brown

May 2, 2022

5  out of  5 rating by Seth Brown
"I have to say being in the automotive industry I speak to a lot of agents. Rosa by far in my 25 years is the most pleasant. She took my call right away. Emailed when she said she would and was so nice to speak with on the phone. Rosa keep up the great work. The world needs more Rosa's in it."

Judy Terpstra

December 8, 2021

5  out of  5 rating by Judy Terpstra
"I have been with this State Farm office for about 16 years. They are always professional and courteous. When I have questions they they find clear and reasonable answers too. I’ve had no problems with coverage, reimbursement, issues with accidents, adding new drivers, etc. I love the options for payment plans and that the staff has been consistent for years. When you call it doesn’t feel like a big company call center, they are able to answer your issues or get right back to you with the answer. Highly recommend."

Tricia Cunningham

November 13, 2021

5  out of  5 rating by Tricia Cunningham
"Great service, every time! Been working with State Farm for years. If you need a quote, ask for Twylah."